Effective since : April 13th, 2018
When you complete a purchase online, return or exchange a product, ask to receive a catalog, or other similar situations, we collect the personal information you provide us, as your name, your billing and shipping address, your phone number, and your email address.
We also collect personal information when you subscribe to a mailing list, to our website, to contests or promotions, and when you answer a survey, send a comment, ask a question or make a formal complaint.
Moreover, when you visit our website or navigate on our online store, we receive automatically the IP address of your computer, which gives us information about your browser, your operating system, the domain name from which you accessed the website, the amount of time spent on our website and your browsing behaviour.
Therefore, we assume that you agree with the fact that we collect your personal information for the purpose explained above.
In addition, unless you refuse, we may send you email about our online shop, new products, offers and promotions if you subscribe to our newsletter or buy a product online.
But we will contact you only if you want to. You are free at any time to not receive our communications by clicking on the “unsubscribe” button at the bottom of our emails, by writing to us at firstname.lastname@example.org or at our postal address: 270, rue de Bordeaux, St-Augustin-de-Desmaures, QC. G3A 2V2.
Age of consent
You declare to be the age of majority in your home town. If not, you can navigate on our website, but you cannot purchase any products. For any order, you need to ask to your parents to complete the order.
Personal information protection
We care about protecting your personal information. That is why we commit ourselves not to disclose, rent, sell or concede to third parties, or exchange with third parties, personal information about our customers, unless otherwise is communicated or unless we do not have their consent. We commit ourselves to do all we can to adequately protect your information.
Even so, you need to know that your personal information may be disclosed if the law or the Justice requires it or forces us to do so.
Unfortunately, you must notice the fact that data transmission over the Internet cannot be absolutely safe. Therefore, Naturmania inc. cannot absolutely declare or guarantee that your personal information will never be lost, misused or altered. For example, Naturmania inc. assumes no responsibility for: the personal information you provided by the Internet, system failures, the use or misuse of personal information that may result from you or third parties, or the access or intrusion by unauthorized third parties.
In some cases, your personal information must be disclosed to our third-party suppliers such as, but not restrictively, payment gateways and other payment processors, our website host, emails transmission or other communications for our account, the organization of contests and promotions, or the analysis of the advertising strategy effectiveness.
Usually, our third-party suppliers will collect, use and disclose your personal information only if they need it to provide us their services. These suppliers are also bound by nondisclosure agreements and legal restrictions that govern their use of information, and they have no right to use or disclose this information for purposes other than the services they provide us or what is required by applicable law.
Updates and agreement
To join us
If you want to access, correct, modify or delete information that we have about you, to make a formal complaint, or to get more information, please contact us by email at email@example.com, by phone at 1-418-878-8601 or at our postal address: 270, rue de Bordeaux, St-Augustin-de-Desmaures, QC. G3A 2V2.